REFUND POLICY

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All purchases from Jaeeesznn.Vault are considered final once payment has been completed. Refunds are not provided for change of mind, incorrect size selection, failure to review the item description, or simply deciding that you no longer want the item.

 

Before completing payment, customers are responsible for reviewing the product photos, description, size, condition, price, and all available information.

 

A refund may only be considered if you receive an item that is incorrect, significantly different from the listing, or damaged before delivery. Any issue must be reported within 24 hours of delivery. Customers must provide clear photos and/or videos of the item, packaging, and shipping label so the issue can be reviewed.

 

Refund requests submitted after the 24-hour period may not be considered.

 

Items that have been worn, used, washed, altered, damaged after delivery, or otherwise changed from their original condition are not eligible for a refund.

 

Refunds will not be issued for packages that are lost, stolen, delayed, or marked as delivered by the shipping carrier. Customers must contact the shipping carrier directly regarding these issues.

 

By completing a purchase, you acknowledge and agree to this Refund Policy and all other Jaeeesznn.Vault shop policies.